COVID-19: For Clients and Families
What is COVID-19?
COVID-19 is an emerging illness caused by the SARS-CoV-2 strain of Coronavirus. First identified by the World Health Organization in December 2019, it was initially reported as “viral pneumonia” in Wuhan, People’s Republic of China. The primary symptoms include fever, dry cough, and fatigue, although a diverse range of symptoms such as headaches, sore throat, nausea or vomiting, diarrhea, and shortness of breath have also been documented.
As the global situation evolves, new cases are reported daily, and information about the disease is consistently updated. For the latest information specific to Manitoba, please refer to https://www.gov.mb.ca/covid19/index.html.
Canada Health Services’ Response to COVID-19
We are vigilantly monitoring government regulations and recommendations related to COVID-19 and proactively preparing for its impact. Ensuring constant and clear communication with both our clients and staff is our top priority, fostering an environment where everyone is well-informed and adhering to proper protocols.
In our commitment to social distancing while maintaining professional care, we have transitioned all our training sessions online. Additionally, we’ve implemented a mandatory screening questionnaire for our staff before each shift. Our team is extensively trained in the correct usage and disposal of personal protective equipment (PPE) to minimize risk. Our primary focus is on taking essential precautions to safeguard the well-being of our clients, staff, and the community.
We want to assure you that we are taking decisive action, recognizing the gravity of the situation. We understand the importance of transparency and acknowledge your need to be informed about the extraordinary steps we are taking to ensure safety for all. By openly sharing our perspectives and procedures, we aim to continually earn your trust as we remain dedicated to caring for you, our valued clients.
What to expect when our staff come on-site:
- Our staff remains informed about the latest recommendations and guidelines from the Government of Manitoba and Shared Health Manitoba.
- All staff members have undergone comprehensive training to handle situations with the utmost professionalism and care.
- Before entering the facility, each staff member has completed a screening questionnaire.
- We have emphasized the importance of proper hand hygiene protocols and extensive surface cleaning using approved disinfectants through ongoing communication with our staff.
- Our team is well-versed in the correct use and removal of personal protective equipment (PPE), optimizing its use effectively and efficiently.
- Management maintains a constant vigil, continuously updating itself, monitoring threats, mitigating risks, and taking appropriate actions as needed.
What you can do to help:
- Stay informed about the current situation in our city and province by visiting https://www.gov.mb.ca/covid19/index.html.
- Adhere to meticulous personal hygiene practices, especially following proper handwashing procedures.
- Exercise caution in practicing social distancing whenever possible.
- Keep a vigilant eye on potential symptoms and promptly take appropriate action if any arise.